Lorna Jane Reviews

The website Lornajane.com.au accepts various forms of payment. It is safe to use a credit card on the site. In addition, the site also accepts Gift Cards as a payment method. To use a gift card, select the Payment Method of “Gift Card” at Step 3 of the checkout process, enter the barcode number and pin, then select Check Balance and Redeem. The payment will then apply. If splitting payments, pay with the gift voucher first, then select an alternative payment type for the balance. Furthermore, Afterpay & ZipPay are payment methods available at www.lornajane.com.au and in their Australian retail stores. Afterpay & ZipPay set the terms, conditions and spend limit of this payment method should you choose to use it. Refunds are processed back onto the original payment method.

Lornajane.com.au is an activewear store that offers a variety of products. The Amy phone pocket tights are one of the popular items, known for their comfort and functionality. However, some customers have reported issues with the quality of the products, such as leggings developing holes in seams and looking worn out after a short period of use. There have also been complaints about the customer service, with some customers finding it difficult to return faulty items or cancel orders. The store's customer care team is available to assist with product selection and other inquiries. Despite these issues, the store has received a rating of 4 out of 5 stars from over 2,000 reviews on a popular review site. It's important to note that experiences can vary, and what works well for one person might not work as well for another. It's always a good idea to read reviews and do some research before making a purchase.

Lorna Jane offers different return policies based on the type of purchase. For Full Price & Full Price on Promotion items, an Exchange, Gift Card (3-year expiry) or Refund is offered if returned within 30 days of receiving. For Sale items, an Exchange or Gift Card (3-year expiry) is offered if returned within 30 days of receiving. Final Sale items must be returned within 14 days of receiving to be eligible for a Lorna Jane Gift Card (3-year expiry). No change of mind Exchanges or Refunds on Final Sale.

The return process involves downloading a copy of the Returns form to fill in and include inside the parcel, purchasing an Aus Post returns label to put on the outside of the parcel, and packaging the return to take to the local post office or post box. It takes about 2 weeks for the parcel to be returned by courier. Once the return parcel is received, the request is processed, and an email confirmation is sent. Refunds are processed back onto the original payment method.

In terms of shipping, Lorna Jane offers Free Shipping On Orders Over $180. It's important to note that Lorna Jane will not be held liable for lost in transit parcels returned with an alternative courier.

Please note that refunds, gift card or exchanges will not be provided for change of mind for any personal care or intimate clothing. Swimwear can only be returned for a change of mind if the hygiene seal is still intact and at the discretion of the Lorna Jane staff member. All gift with purchase offers are subject to availability and cannot be exchanged or refunded for a change of mind. They cannot be redeemed for cash and are only available at the time of purchase. In the event of a change of mind return, all Gift With Purchase products or other bonus items must be returned with the original purchase.

Products purchased through external stockists are in accordance with the individual stockist’s purchase policy and, as such, purchased products must be returned to their original place of purchase.

Every Lorna Jane garment is performance tested by the team and fit tested for real life feedback. However, if something is not quite right, as a customer you have automatic guarantees under the Consumer Guarantees Act when goods are sold to you, one of which is that the Activewear is of acceptable quality. A product is considered faulty or not of acceptable quality if it does not work, or appear as it should. If an item is faulty or not of acceptable quality you may be entitled to a credit, replacement, or refund. If you believe there is a fault with the item you have received, please reach out to Customer Care via Live Chat..

Popular products on Lornajane.com.au include a variety of activewear. Some of the best sellers are the Lotus Classic Ankle Biter Leggings, Amy Phone Pocket Tech Ankle Biter Leggings, and the Amy Phone Pocket Full Length Tech Leggings. Other popular items include the Lotus T-Shirt, Flashdance Pant, and the Lotus Flared Full Length Leggings. The Amy Phone Pocket 7/8 Tech Leggings and the Amy Winter Thermal Phone Pocket Tech Leggings are also among the top sellers. The Lotus Muscle Tank and the Lotus No Chafe 3/4 Leggings are also popular. The range includes a diverse selection of stylish fits, classic cuts, and seasonal looks designed to move with you. Whether you're at the gym, going for a walk, or hanging out at home, Lorna Jane's best activewear range has something for you. The versatile range includes best selling tights and leggings, tanks, and flares. Every piece is designed by women for women, understanding that workout and casual fits need to be created not just for function, but for comfort too. The team is constantly developing new styles as they continue to evolve their designs, fabrics, and fashion. This has enabled them to create a complete collection of the best gym clothes that are perfect for both workouts and loungewear. Whether you are after tights, a sports bra, or a cropped top for your workout or just for something to rock over your weekend, Lorna Jane has a great range of women’s activewear.